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 | Contextual Marketing: The Real Business of the Internet The painful truth is that the Internet has been a letdown for most companies--largely because the dominant model for Internet commerce, the destination Web site, doesn't suit the needs of those companies or their customers. Most consumer product compani... Manufacturer: Harvard Business Review | $6.50 |
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 | Redefining Competition in Health Care (HBR OnPoint Enhanced Edition) The U.S. health care system is in bad shape. Medical services are restricted or rationed, many patients receive poor care, and high rates of preventable medical error persist. There are wide and inexplicable differences in costs and quality among provid... Manufacturer: Harvard Business Review | $6.50 |
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 | 3-D Negotiation: Playing the Whole Game (HBR OnPoint Enhanced Edition) What stands between you and the yes you want? According to negotiation experts David Lax and James Sebenius, executives face obstacles in three common and complementary dimensions: tactics, or interactions at the bargaining table; deal design, or the ab... Manufacturer: Harvard Business Review | $6.50 |
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| Staple Yourself to an Order (HBR Classic) It's fashionable to talk of being "customer oriented." But regardless of how companies attempt to flatten their organizations or empower frontline workers, the simple truth is that every customer's experience is determined by the order management cycle ... Manufacturer: Harvard Business Review | $6.50 |
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 | Competencies for HR Professionals If HR professionals are going to take full advantage of the lessons in this book on implementing a strategic HR architecture, they will have to broaden their professional competencies to include what the authors call strategic performance management. Th... Manufacturer: Harvard Business School Press | $6.95 |
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 | Plumbing & HVAC Industry Report Need-to-know information on the U.S. Plumbing and HVAC industry. Includes 5-year trends, geographical analysis, listing of Major Companies, breakdown of SIC and NAICS codes, and summary statistics. Manufacturer: Harris InfoSource, a D&B company | $24.95 |
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 | The New Environment for Business Models A new class of innovation markets is emerging, creating the beginnings of a secondary market for innovations and associated intellectual property. This chapter explores the rapidly changing world surrounding companies in knowledge-intensive industries, ... Manufacturer: Harvard Business School Press | $6.95 |
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 | Why Business Models Need to Open Up In this chapter, the author describes the concept of open business models and why open innovation makes so much economic sense, examining how markets for ideas are driving innovation in the chemicals industry, the pharmaceutical industry, and the entert... Manufacturer: Harvard Business School Press | $6.95 |
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